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DUTCHLink to article cited in post doesn't work
We have one post linked to the Media tab. It opens a post regarding a newspaper article about our center. But the link to the article only works after you click the text under Recent Posts, then, after the page reloads, click the "Click here to read the article" I need that link to be active when the page is opened, otherwise it won't make sense to the reader.
Thanks
Kathy Pellman
Asked 2 years ago on February 24, 2022 9:27 PM Comments 17 times
Tim Gossett replied 2 years ago on March 2, 2022 5:28 PM
Hi Kathy - well, as I was closing out tickets, I didn't see that my response about the site being live went through. We've had a LOT of issues lately with this support system and are in the process of doing demos to find a different one. So if this is actually a repeat of information you got yesterday, you can simply ignore it.
The site did go live at some point yesterday, so from this point on you will need to stop using the development URL. To edit the site, go to https://autumnleavesofeastgate.org/login and use your same username and password.
Please let me know if you have any trouble getting in to it. It's always a good idea to do a quick review of all images, links and menu items just to be sure they're working as expected after going live, but at least in a spot check I didn't catch any issues.
Congrats, and great job!
Peace,
Tim
Kathy Pellman replied 2 years ago on March 1, 2022 6:04 PM
That sounds like a good plan Tim
Tim Gossett replied 2 years ago on March 1, 2022 5:45 PM
Thanks. Since you're wanting to be live today, my recommendation is that we just take the site live and leave the domain registered at Network Solutions, because I'm just slightly worried about them placing a 30 day hold on changes. Then, after at least 30 days have passed and you have a little time, you could initiate the transfer to us. I'll make a note in my calendar to check in with you about that in April.
I've got the request in to Andrew - he typically starts work between 12 & 1, and this should be one of the things he'll work on first.
Tim
Kathy Pellman replied 2 years ago on March 1, 2022 12:59 PM
Also, we had discussed that we would Aboundant to manage the domain.
Kathy Pellman replied 2 years ago on March 1, 2022 12:14 PM
The login is
jeanettemoody
AutumnLeaves!21
Good luck
Tim Gossett replied 2 years ago on March 1, 2022 4:51 AM
Ah, that's right - I'd forgotten you had the domain. In that case, we'll need access to it to change the DNS settings (you could just share your login credentials with us) - or I can give them to you to make the change if you'd prefer.
If you do share your credentials, there is a possibility that Network Solutions will see our login as coming from a strange location, and then it'll text or email you to verify that "you" tried to access the account.
If you want to make the change yourself, you'll need to follow the instructions in Option C in this article: https://aboundant.desky.support/article/how-to-use-your-custom-domain-with-aboundant
Let me know how you'd like to proceed. Thanks!
Tim
Kathy Pellman replied 2 years ago on March 1, 2022 2:19 AM
I'm not sure what happened, but see below:
Hi Kathy Pellman,
There is a new comment for your query.
Comment :
Super - here's the process.
1. Verify that this is the domain you'd like to have us purchase
(double-check the spelling, too): autumnleavesofeastgate.org *[Yes/No]yes
but just to clarify the domain was purchased from Network Solutions*
2. Confirm who should be listed on the Aboundant account as the primary
contact for billing purposes, along with their email address. *[Name /
email]Kathy Pellman [email protected]
3. Verify that you understand that we do not provide email with the domain.
This is possible to get in many other places (we recommend signing up for
the Google for Nonprofits program, and we can help assist you with the
steps.) *[I understand] I understand - we have set up emails*
4. We'll get the domain purchased (likely tonight) and then can immediately
add the settings so it will go live.
5. We'll set the site settings so that it can be indexed by search engines.
However, we can't control when they will discover and index the site unless
either you or we set up Google Search Console. (It's not an included
feature of the site, though; this is a separate service that
Tim Gossett replied 2 years ago on February 28, 2022 11:49 PM
Hi Kathy - your last reply had no content, at least as it came through to me. Can you please confirm the answers to the questions?
Thanks!
Tim
Kathy Pellman replied 2 years ago on February 28, 2022 11:14 PM
Tim Gossett replied 2 years ago on February 28, 2022 10:43 PM
Super - here's the process.
1. Verify that this is the domain you'd like to have us purchase (double-check the spelling, too): autumnleavesofeastgate.org [Yes/No]
2. Confirm who should be listed on the Aboundant account as the primary contact for billing purposes, along with their email address. [Name / email]
3. Verify that you understand that we do not provide email with the domain. This is possible to get in many other places (we recommend signing up for the Google for Nonprofits program, and we can help assist you with the steps.) [I understand]
4. We'll get the domain purchased (likely tonight) and then can immediately add the settings so it will go live.
5. We'll set the site settings so that it can be indexed by search engines. However, we can't control when they will discover and index the site unless either you or we set up Google Search Console. (It's not an included feature of the site, though; this is a separate service that generally takes about 20-30 minutes.) If this is not done, the best way to get search engines to start seeing the site is to link to it from social media, your church website, and so on.
Thanks! I'm about to head out for my son's basketball tournament, but I'll do my best to keep an eye on responses and will alert Andrew as well to be on the lookout for your response.
Peace,
Tim
Kathy Pellman replied 2 years ago on February 28, 2022 9:01 PM
Thanks Tim - yes I'm ready to go live!
Kathy
Kathy Pellman replied 2 years ago on February 28, 2022 8:55 PM
Thanks Tim - yes I'm ready to go live!
Kathy
Kathy Pellman replied 2 years ago on February 28, 2022 8:50 PM
Thanks Tim - yes I'm ready to go live!
Kathy
replied 2 years ago on February 28, 2022 7:23 PM
Hi Kathy - I certainly don't want you to feel frustrated, and we can always work through the page creation at a later time. Let's do this: I'll link the menu to that article and have it open in another tab. That'll certainly be fine for now, since you just have the one media item. When you have a second one - or before that if you wish - then we can do something more complex.
Other than that, are you ready for the site to go live?
Tim
Kathy Pellman replied 2 years ago on February 26, 2022 4:50 PM
My thought is that unfortunately I can’t figure out how to do either of
those things Tim. I am on a deadline to have this site by March 1. If we
can’t resolve this I will have to let it go until a later time. Sorry to
sound frustrated but I am a bit at this point.
Kathy
Kathy Pellman replied 2 years ago on February 26, 2022 4:49 PM
My thought is that unfortunately I can’t figure out how to do either of
those things Tim. I am on a deadline to have this site by March 1. If we
can’t resolve this I will have to let it go until a later time. Sorry to
sound frustrated but I am a bit at this point.
Kathy
replied 2 years ago on February 25, 2022 5:56 PM
I can certainly make that change, Kathy, but there's actually some logic behind the way things are set up, though.
Currently we created that Media link to go to the entire category of posts called Media. If there were multiple items, you'd see multiple posts on that page. It was basically a quick and easy way to get that item to appear.
What would (probably) be best would be if you created a new page, then used blog modules to display the posts. But if you don't plan on being in the media again for a while, the simple solution would just be to link the Media menu item directly to that blog post.
Thoughts?
Tim